Laura Moosmüller
Psychological counseling
Refund Policy
Disclaimer
Liability for content
The contents of this website have been created with the utmost care. However, I assume no liability for the accuracy, completeness, or timeliness of the information provided.
No medical treatment
My work as a psychological counselor is not a substitute for psychotherapeutic or medical treatment. If you are experiencing mental illness, please consult a licensed psychotherapist or medical specialist.
Liability for external links
This website may contain links to external third-party websites over whose content I have no influence. Therefore, I assume no liability for this external content. The respective provider or operator is always responsible for the content of the linked pages.
copyright
The content and works published on this website are subject to German copyright law. Reproduction, editing, or further use requires the written consent of the operator.
Refund Policy – The Basics
Refunds & Appointment Cancellations
I offer psychological counseling and coaching as a fee-based service. Please note the following cancellation and refund policies:
Appointments can be canceled free of charge up to 24 hours before the scheduled appointment.
In case of cancellation less than 24 hours before the appointment or in case of no-show without cancellation, the full fee will be due.
Appointments that have already been paid for but are cancelled in a timely manner will be fully refunded.
For online consultations, the service begins at the agreed time of the conversation via Zoom, telephone or similar platform.
In case of cancellation, please contact me in writing by email.
Note: Since this is an individually agreed service, there is no right of withdrawal under distance selling law according to Section 312g Paragraph 2 No. 9 of the German Civil Code (BGB).